PRIVACY POLICY

At Project Dandelion, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This policy outlines how we collect, use, and protect your data when you shop with us.

1. Information We Collect

When you place an order, sign up for updates, or interact with our website, we may collect the following information:

Personal details: Name, email address, shipping and billing address, and phone number.
Payment information: We do not store your payment details. All transactions are securely processed through our payment provider.
Order history: Details of your purchases for customer service and order fulfillment.
Site usage data: We may collect anonymized data on website interactions to improve user experience.

2. How We Use Your Information

Your information is collected to:

Process and fulfill your orders
Communicate order updates and customer support
Improve our website and offerings
Share occasional updates on Project Dandelion initiatives (if you opt in)

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We take appropriate security measures to protect your personal information. While no online transaction is 100% secure, we use industry-standard encryption and safeguards to keep your data safe.

4. Third-Party Services

Our website may use third-party services for payment processing and shipping. These providers have their own privacy policies, and we encourage you to review them.

5. Your Rights & Choices

You have the right to:

Request access to your personal data
Ask for corrections or deletions
Opt out of promotional emails at any time

To make any of these requests, please contact us at emily@projectdandelion.com.

6. Updates to This Policy

We may update this policy as needed. Any significant changes will be communicated through our website.

Thank you for supporting ethical fashion and women-led craftsmanship through Project Dandelion.